Review decisions

Open Auto Reply → History and Refresh. Search sender, subject, worker, or detail; filter by account, worker, AI/Rule-based/Off-hours mode, status, and dates. Sent with warning means the send succeeded but a follow-up/local action needs attention; do not blindly resend it.

AeroMailer interface: Review auto-reply history and troubleshoot missing replies
Sample-data app screenshot. Select the image to view it at full size; your accounts and content will differ.

If no reply appears

  1. Confirm AeroMailer is running online and the IMAP connection can receive the actual message body.
  2. Check the account assignment is saved in the intended mode and its selected agent/rule is enabled.
  3. Run the rule simulator or AI routing dry test with the same sender, subject, body, and language.
  4. Check automated/no-reply/marketing guards, allowed/blocked topics, subscription exclusions, and missing resources.
  5. Check startup backlog settings, business hours, and recent reply limits. Safety limits can prevent repeated replies to the same sender/account within 24 hours.

Attachments and notes

Use managed attachment resources and verify they remain available. Missing or disallowed files produce warnings/errors, not a safe assumption of delivery. Contact notes require a matching contact and a successful relevant action. Keep error reports redacted and review transient-retry results before manually sending again.